Our popular Contributing member webinars returned through October and November this year.
We saw a record number of sign-ups this year – 2,691 in total!
We also added an extra ‘Increasing your benefits’ session this year due to how popular this webinar was.
If you didn't get a chance to attend this year, don't worry you can watch our presentations on our website.
We also surveyed those who attended our latest sessions and 366 attendees completed our survey. We use this feedback to continually improve our webinars and service we provide you.
Here’s what you told us:
- 99% agreed that the presenter's knowledge was good
- 99% thought the presentation of material was good
- 99% thought the webinar was interesting and informative
- 93% thought the webinar was the right length
- 98% would be interested in participating in future webinars
- 98% would recommend this webinar to others
- 97% felt they'd learnt something new
- 90% feel they still need to learn more about the Scheme
The top 5 things you’d like to see more of in our future webinars:
- Additional Pension Contributions (APC) and Additional Voluntary Contributions (AVCs)
- Partial retirement
- Transferring in pensions from another scheme
- Working part time
- Process of accessing your AVC at retirement
We also received some really useful and valid feedback in the comments which will help shape future webinars for 2025. This included allowing more time for the appointment to account for the Q&A session. There were also suggestions for a Q&A only session where we provide a facility for members to submit a question in advance. This is something we hope to introduce for the 2025 series, so watch this space!
Download our full 2024 webinar survey results.