Contact us

You can get in touch with us through
the following methods.

0800 121 6593
+44114 452 5008 (overseas)
      The Environment Agency Team

      11b Lingfield Point
      DL1 1AX

Your pension online

The EAPF strives to provide you with relevant information at a time that suits you best. 

We've developed our online portal so you can see the information we hold on your individual pension account, to access your pension details and view your nominated beneficiaries.

To register for EAPF Online, you’ll need your National Insurance number and a valid email address.

Simply go to EAPF Online and click on the register button. Enter your details and you’ll then be sent a secure pin number.

If you forget your login details

The site has a Reminders facility to help you remember, you only need to enter your email address.

You can also contact us at to request a password or pin reset. Please note our resets are valid for 24 hours, so please try to log in as soon as possible once you've received your reset login details.

Helpful tips
  • Passwords are case sensitive
  • You can sign up to receive your PIN by text or email
  • If you have trouble reading the security code, simply press refresh
  • If you’re unable to register and you believe your record may be incorrect, contact Capita using the contact us button on the right.