CONTACT THE EAPF

Contact us

You can get in touch with us through
the following methods.

0800 121 6593
      The Environment Agency Team

      Capita
      11b Lingfield Point
      Darlington
      DL1 1AX

Ask us a question here

Your benefits statement and pension online

The EAPF strives to provide you with relevant information at a time that suits you best. 

We have developed this online facility so you can view the information we hold on your individual pension account, access your pension details and view your nominated beneficiaries.

To register for EAPF Online, you’ll need your National Insurance number and a valid email address.

Simply go to EAPF Online and click on the register button. Enter your details and you’ll then be sent a secure pin number.

If you forget your login details

The site has a ‘Reminders’ facility to help you remember, you only need to enter your email address.

Helpful tips
  • Passwords are case sensitive
  • You can sign up to receive your PIN by text or email
  • If you have trouble reading the security code, simply press refresh
  • If you’re unable to register and you believe your record may be incorrect, contact Capita using the contact us button on the right.   
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